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  • A Practical Guide to Energy Use, Duke Energy Bills, and Customer Support

    Understanding Everyday Energy Use Energy usage reflects how much electricity your home consumes over a billing period. Heating and cooling systems, water heaters, refrigerators, lighting, and electronics are often the largest contributors. Review the usage chart on your Duke Energy bill to compare current consumption with previous months. Simple changes—adjusting the thermostat, sealing drafts, using…

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  • A Practical Guide to Energy Use, Billing, and Support

    Energy Usage Basics Your energy bill reflects how much electricity you use, the billing period, delivery charges, supply costs, taxes, and applicable fees. Heating and cooling often account for the largest share of household consumption. Simple steps—adjusting the thermostat, sealing drafts, replacing filters, using LED bulbs, and washing clothes with cold water—can help reduce usage.…

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